About Gainsight
Gainsight’s customer success technology helps businesses retain customers and drive company growth. Its innovative customer-centric technology is driving the future of customer success. The company’s customer cloud offers a powerful set of solutions focused on customer success, product experience, revenue optimization, customer experience, and customer data, that together enable businesses to put the customer at the center of everything they do.
It was founded in 2009 and is headquartered in San Francisco, California.
Gainsight and FullStory
With Gainsight PX and Fullstory, you can deeply understand how your users are interacting with your product in a given point-in-time. Gainsight PX usage analytics helps you focus on the right users and right recordings. With the FullStory integration, Gainsight PX allows you to easily launch the relevant session replay session of the most relevant set of users or jump to the most recent FullStory session from within your Gainsight PX Product Analytics.
Enabling this integration is done via the PX integrations tab. Changes are propagated in approximately 5 minutes.