Jira

Project management can be a cost, time-consuming, and complicated process for many organizations. JIRA is the perfect tool for organizing tasks and managing agile teams. One of the most popular open source testing software tools – JIRA is trusted by over 65,000 companies worldwide, including giants like Spotify, Cisco, eBay, Square and Airbnb. This issue tracking tool is mainly used to track, organize and prioritize issues, bugs, features and tasks related to software and mobile apps. Our JIRA article covers all topics: what is JIRA, what is JIRA used for, its features, JIRA workflow, components, etc. 

FullStory's integration with Jira makes it easy to create a new Jira ticket when you notice a bug or issue in a customer's session in FullStory. We'll automatically send all the details we have about the customer's session (including a link to the playback and the customer's URL, IP address, UserAgent, and Viewport details), making it faster and easier to understand and reproduce the customer's experience and start solving the problem.