UserTesting

UserTesting is fundamentally changing the way digital products and experiences are built and delivered by helping organizations get insights from customers–from concept to execution. Built on top of a world-class, on-demand sourcing engine, customers can receive fast, high quality, opt-in feedback from both our proprietary and partner-sourced audience networks around the world. UserTesting offers the industry's most comprehensive experience research solution. Unlike approaches that track user behavior or collect customer listening data on live experiences, then try to infer what that data means, UserTesting enables companies to get input directly from customers–earlier in the process–helping to reduce guesswork, and bringing experience data to life with human insight. The company, formed through the combination of UserTesting & UserZoom, has more than 3,400 customers worldwide, including 75 of the Fortune 100 companies.

Build the digital experiences your customers love with a full picture of your user experience data, backed by customer empathy for every experience. 

The UserTesting integration with FullStory maps UserTesting sessions to FullStory session insights, helping you connect customer experience insights with behavioral website data.

• Get a full picture of your customer: Connect qualitative and quantitative insights and create the right digital experiences for your customers
• Prioritize experience decisions that make the most impact: Assess the impact of customer experience issues ahead of time to prioritize design and platform spending and reduce unforeseen development costs 
• Validate customer journey hypotheses: Remove the guesswork from user experience decisions by understanding customer insights and behaviors in context