A few weeks with Steven on our Guides and Surveys rollout and honestly? Best onboarding I've had with any tool, period.
The kicker: Steven is the founder and COO, and he personally ran our sessions. No handoff to a junior, no cookie-cutter playbook. Just him with our team, figuring out what Covalent actually needs, tailoring everything around our use cases.
If you're standing up Fullstory and wondering whether you need a partner: yes, this one. 🌟
Working with CXperts was a fantastic experience. Their team was knowledgeable, responsive, and incredibly helpful throughout our onboarding process. The structure and organization of their sessions were excellent, while still leaving plenty of room for thoughtful discussions and questions tailored to our specific needs. They shared practical best practices, guided us through the platform effectively, and made the entire onboarding process smooth and easy for our team to adopt.
As an organization seeking a behavioral analytics solution to address strategic product challenges, we identified FullStory as the ideal platform. However, we faced a new hurdle: executing a proof of concept efficiently and effectively. CXperts stepped in with exceptional white-glove onboarding support, enabling us to get up and running with FullStory quickly and seamlessly. Their expertise, responsiveness, and positive attitude made the entire process smooth and enjoyable. We highly recommend C
We worked mostly with Steven and Logan at CXperts, and they helped us go from entry level to expert level Fullstory users in a short time. I would recommend them to any organization trying to up their game in UX testing and research.
Working with CXperts was a delightful experience. They are a knowledgeable, kind, and highly skilled group that made our onboarding experience easy and effective. With the help of CXperts, my team was able to dive deep into the FullStory tool and understand how to leverage the incredible power it has to offer. Thank you for everything!